We ordered a kettlebell rack for our gym, but it has been a disappointing experience. Two weeks after ordering, only part of the rack arrived, rendering assembly impossible. After emailing twice with no response, I called multiple times and was finally told the missing box would be shipped along with a $20 reimbursement for the inconvenience, which never occurred. When the missing box arrived weeks later, the metal holes didn’t align, preventing assembly. We reached out again for a refund with supporting pictures but received no response. We ended up with a non-functional rack and no support. Given this ongoing lack of customer service, I strongly recommend buying from other sellers.
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