I purchased an item labeled as "In stock, ready to ship," but it seems that phrase holds no meaning for the company. My order never shipped, and the customer service replies were nothing but generic responses, lacking any real answers. They continue to list items as available even though they clearly cannot fulfill current orders — which is at best misleading and at worst deceptive. After seeing other reviews, it's clear that my experience is not isolated. This company appears to frequently take orders they cannot complete, hoping customers will remain silent. If you care about your time, money, or peace of mind, steer clear of this company until they figure out what honesty, transparency, and basic customer service should entail.
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