Before placing the order, I emailed them numerous times stating that I wanted to use a Mail Forwarding Service, including a unique address, to use as the address for my LLC.
During the checkout process, the LLC formation and the purchase of the Mail Forwarding Service address were done simultaneously – meaning I couldn't have known the Mail Forwarding Service address when filling out the LLC formation information.
And immediately after payment, I emailed them again asking them to use the Mail Forwarding Service address as the LLC address, but they still insisted it was my fault.
It's like a game of "Which came first, the chicken or the egg?"
Now I'm asking them to correct it – they won't and are demanding $152 – even worse.
I asked them to correct it and I paid the state fees – they said: "Do it yourself!"
What's going on? I paid $20/month for a Mail Forwarding Service and now I can't use that address for my LLC, but I'm still paying $20/month.
I wish I could have read reviews of their service here before paying. Luckily, in our Amazon Seller forum in Vietnam, there are over 100 people looking for an LLC service provider, and I'm the admin. I recommended northwestregisteredagent on January 23rd because I felt it was quite good, but I immediately asked all my friends to STOP IMMEDIATELY and switch to another provider.
And in the future, we will pin this review on our Vietnamese eCommerce forums so that future sellers can avoid this terrible service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Those who know use a registered agent service to start and maintain businesses. Northwest Companies are 900+ employees strong and maintain over 3 million businesses nationwide. All clients get dedicated Corporate Guides invested in your success.
