Im really upset at the momment with norton because i renewed 3 days ago and they took the money but it still says on the website and the destop app that i need to renew and it keeps asking me for money and to renew constantly and it says im unpretected and i cant use the servic even though i all ready paid. also its very hard to get to custmer service it took me an hour just to get to an ai assistent chat not a real person. this is not good at all for a big company. its been free days and its still saying i need to renew even though i all ready have, this service is greedy and was almost imposible to conntact support i want a refund and i wont use this service ever again. thanks. also i am fed up with the constant pop ups and ads on my pc with norton asking me for more money for more norton features and asking me to pay again even though i all ready paid. if i cant get this reolved i will ask my bank to charge it back and tell them i keep getting asked to pay again and i cant use the servic even though i paid. Custmer support when I connecte dis not helpful at all and they are holding out on a refund and they want to remote acces my pc instead. that is an invasion of privecy i will not allow them to do that. (update) They finaly did a refund but i really had to push for it. I wont be using this service again. custmer service was so bad and pushy and sometiems it was like they didnt even read my messages. If they want to keep custmers they should fix their website and app so people can actully use it after they pay. im done with norton for good.
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