NORTON I have never contacted an organisation through TrustPilot but your website is not user friendly and is designed to confuse and obfuscate. I was unable to communicate with you.
My contract with you ends next month on 20th April 2026. Yesterday you send me an email informing me you had already renewed my subscription. It is 5 weeks before the due date and you did not consult me. This act is unethical and unacceptable and I do not want to deal with a company that indulges in sharp practice. Your website says 'you can cancel any of your contracts and get a full refund up to 60 days after payment,'. I tried to do this but kept going round in circles on your AI dominated website. You have neither phone number nor email address for communication. My only option is to initiate a charge-back on my credit card, As a courtesy I am informing you of this.
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