NOS literally stole money from me.I purchased a 15 days sim data which stopped working after 13, right the day before the internet connection was paramount to me both for professional and personal reasons.The employees at the NOS store in Esposende, despite their efforts, were completely useless (and shocked) witnesses of their own company’s inefficiency and unwillingness to help.After several hours spent at the store and on the phone with their “support” (why did I have to speak with them and not the employees ???) (I had to go back there 3 times in the same day, since they provided false reassurance that the issue would have been fixed in minutes), I had no choice but accepting to pay (!!!) extra 7.50€ for another card, despite the customer and technical “support” (quotes are due since that was no support whatsoever) confirmed that the problem was on their end.Never experienced such incompetence, unprofessionalism, dishonesty.More than disappointment, definitely despicable behaviour.
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