Nos is a fraudulent company that tries on many ways to steal from their clients.My Family and I have sent them a letter in the begining of October 2018 cancelling our services,we also have call them to ensure they knew to which they tried to talk us out of it which fair enough is their job,however we decided that there was no point on what they were proposing ,only to get a smaller package for roughly the same price so we told them we don't want anything from them.We cancelled the direct debit from the period the contract was finished.A month later we begin recieving a letter saying we haven't paid the last direct debit in December 2018,if we cancelled in the begining of October we shouldn't have to pay December correct?But we went on with it and paid it.A month later they sent us a letter stating that we did a new contract with them and we are failling to pay for it...WHAT????we wanted to get ride of that fraudulent company why would we want to go on a contract with them,now they had their lawyers involved to which I contacted my solicitor and he is sorting this mess out.Please be aware before you start any sort of contract with them,and before you cancel any services make sure you send the letter registered and avoid speaking with them on the phone as they will start a new contract with you without your knowledge, orelse you will find yourself being a victim of this company.Unfortnatley the authorities do not do anything regarding this matter as the money talks louder than people. Portugal will never be a fair country unfortnatley,if you know people you can go anywhere if you don't know the right person you go nowhere,is sad but true.
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