Lost a long time customer due to poor customer experience. I'd rather pay double somewhere else due to my latest experience. Notino only offers free shipping with DPD (if you're in Germany, iykyk). Now, I placed an order of a little over 40€ and because DPD has odd delivery practices - such as saying they attempted delivery but you weren't home, dropping your package 7 countries and 7 seas over - I picked the option to leave the items at my doorstep. The package was marked as 'delivered' but after digging through some other DHL packages left perfectly fine in front of my door, this one is mysteriously missing. Contacted support and of course the blame sits with me, because despite having location drop-off with zero issues for YEARS with another company, they can't do anything about it. Over 40€ worth of products gone, and just this one package missing from my doorstep - and Notino gets 1 star for poor customer support and for forcing customers to pay extra for proper delivery with a serious provider. Never again.
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Parfüms günstig Originalware - bis zu 50% sparen! In der Online-Parfümerie Notino.de kaufen Sie Parfüm billiger. Shop Notino.de.
