I appreciate their products and have been a customer for over two years, especially enjoying the hair and beard oil, which work well and are reasonably priced. However, in the past five months, it has been quite challenging to get clear answers about when my order would be available and shipped. It seems they are undergoing changes in their shipping process and altering ingredients in a product I already liked. Delaying updates for months without honest communication regarding order shipments feels unprofessional, especially when they appear to be more focused on social media content. Previously, I rated their products five stars and thought their customer service was excellent. They really need to resolve these issues; I wish them the best.
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At Noun Naturals, we take pride in being one of the world’s leading manufacturers of natural and organic hair care products. Our mission is simple: to create the highest-quality products that meet the rigorous ISO 16128 standards for natural and naturally derived ingredients. We believe in transparency, quality, and offering our customers the best in natural hair care.
If you've experienced any issues with your order in the last three months, please reach out directly to admin@nounnaturals.com, and our dedicated team will make it right. We're here to ensure every experience with Noun Naturals is nothing short of amazing!
Thank you for being part of our journey. We truly appreciate your support!
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