nova-direct.com

4.3
4.3 Based on 43 reviews

Nova Direct offer a range of insurances to offer you complete peace of mind. Whether it’s breakdown, caravan, gadget, pet, home emergency or home appliance we’ve got the right cover for you....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

43 Reviews

5 Star
81%
4 Star
0%
3 Star
2%
2 Star
0%
1 Star
16%

All Reviews

Filter Reviews

Review Time

Maxine Price
Great Option for Windscreen Insurance

I was searching for standalone windscreen insurance since my motor policy didn’t cover it. I was happy to find a service that offered breakdown coverage with the option to add windscreen insurance. Ultimately, I also selected their excess insurance. I’m truly satisfied with the value I received.

5
Date of experience: Jan 20, 2026
BB66
Quick and Supportive Assistance

The representative I spoke with was very quick and helpful.

5
Date of experience: Jan 20, 2026
Benedict Patterson
Help with Login Problem

I had a live chat with a representative who assisted me in resolving my login problem. She was very knowledgeable and helpful, thank you.

5
Date of experience: Jan 20, 2026
Jess F.
Windscreen Insurance Options

I needed standalone windscreen insurance since my motor policy didn’t cover it. I was pleased to discover a service that provided breakdown coverage along with windscreen insurance. In the end, I also opted for their excess insurance. I’m very happy with the value.

5
Date of experience: Jan 18, 2026
Faith M.
Easy-to-Understand Coverage

The coverage options were straightforward. Excellent value for the price.

5
Date of experience: Jan 15, 2026
X_ItzYouMother_X
Outstanding Aftercare

The aftercare I received was remarkable.

5
Date of experience: Jan 15, 2026
AK34
Effortless Registration Experience

The whole process from purchasing to registering on the platform was smooth. Documents arrived within 30 minutes of completion. Exceptional customer service.

5
Date of experience: Jan 14, 2026
Dave Adams
Supportive Chat Assistance

I had to chat because my payment didn’t go through initially. The representative stayed on the chat while I processed the payment again. I found their assistance very helpful.

5
Date of experience: Jan 12, 2026
Benson Coleman
Third Year with the Service

This is my third year with this service. They provide good prices and various coverage options. Signing up was easy. While I’ve heard some negative comments, I can’t speak on reliability since I haven’t needed to use their services.

5
Date of experience: Jan 11, 2026
Tabitha Johnson
Exceptional Support Experience

I had trouble linking my breakdown policy to cancel it after selling my vehicle. A representative on LiveChat responded immediately and resolved my issue in seconds. I couldn’t have asked for better service. Highly recommended.

5
Date of experience: Jan 10, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More