My son ordered a $60 lightsaber, which turned out to be of poor quality. When we tried to return it, they provided a German address for shipping, which cost me $26.95. The item apparently sat in the German post office for an unknown period, despite notifying the company. Eventually, the lightsaber returned to my home. No one is assisting us. All I want is for my son to get his money back. Their customer service is nearly non-existent, and the product quality is lacking.
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