While the product performs as described, the warranty and customer service are poor at best. I purchased the Pad for Deep Healing and at one year of use, the connection at the pad to the controller failed. Received replacement pad. Then at 14 months after replacement pad use, the controller failed. Customer service states that since I'm past the original purchase date warranty, no replacement will be forwarded. In my opinion, the 2 year warranty should begin at the date I received the replacement pad. SO expect the product to last 1 year before warranty, then expect NO customer service after the original warranty.
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