novalight-shop.com

2.4
2.4 Based on 41 reviews

...

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Morgan B.
Regretting my purchase

I wish I had seen the reviews before buying the mask. It’s extremely uncomfortable; the stoppers dig into my face, causing pain. I wanted to return it, but customer service hasn’t responded. Very disappointing, especially during these tough times. I received an apology later, acknowledging the discomfort but then suggesting I spend more money on their new mask! I’m not being unreasonable; I just want a replacement for the painful one. I’m still waiting for a reply.

1
Date of experience: Aug 06, 2025

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