novalight-shop.com

2.4
2.4 Based on 41 reviews

...

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tonpetitpanda687
Complete letdown!

This has been a complete letdown! I ordered under eye patches, but they arrived dry. Upon contacting the support team, they claimed they would still work, but they didn’t. A month later, I noticed an extra charge. It turns out that ordering automatically enrolled me in a subscription service for $39.99 monthly. I canceled my subscription and awaited the next package to return for a full refund. When it didn’t arrive, I reached out again and was told the subscription fee doesn’t cover any products; it merely offers a discount on future orders. This feels very misleading. I recommend avoiding this seller!

1
Date of experience: Dec 16, 2025

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