Update:
After formally requesting my full $39.00 refund for a membership I never authorized or agreed to, I was issued only a $19.00 partial refund. This is completely unacceptable.
I did not sign up for any membership, nor was I properly informed that I would be charged $39.00. I expect the remaining $20.00 to be refunded immediately.
This matter needs to be corrected in full.
Terrible!!!!! Never use this company! Scam...scam! Not sure how they are still doing Hello,
I recently posted a review regarding your “membership” policy because I never agreed to enroll in any membership when ordering your product.
Despite this, I was charged an additional $49 without any clear notification or authorization. I contacted customer service and was offered a 30% refund, then 50%, but I did not agree to a partial refund because I did not authorize this charge in the first place.
I am formally requesting a full refund of the $49 back to my original form of payment immediately.
I was never clearly informed that I would be enrolled in a membership or that a recurring $49 fee would be charged. Charging customers without explicit consent is unacceptable and highly unethical.
Please confirm in writing when the full $49 has been credited back to my bank card.
I look forward to your prompt resolution of this issue.
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