novarihome.com

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1 Based on 20 reviews

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Loraine Clark
Novari scam business July 2025 to Present

I ordered a pair of glasses that were advertised as having the ability to see distance and also read. However when I clicked on go to checkout, apparently I added another item to my order. In trying to cancel additional items, the order went through. I contacted the company immediately to cancel, but she (Anna) sent me an email response that they were busy and will respond in 2 days. When she did respond, I was informed that my order was shipped, even though I cancelled the additional item before it was shipped (it wasn’t actually shipped just a label). I was told that I could return it. When I asked for a label to return it, she wouldn’t give me one and said that business was too small. I was told that I had to send it back myself and gave me an address in China; I had to pay for it. I also sent her the tracking number she requested. Now it’s four months later (also several emails later) she claims the items I returned were not received in the factory, but rest assured I will receive my refund when it’s received.I believe I’ve been scammed; apparently others too.

1
Date of experience: Jul 15, 2025

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