As noted by another buyer of the dog toy ball, the product is practically useless. Unless you train your dog to jump on it, you'll have to do it yourself each time. Our dogs showed no interest. The return process is tedious. After my first email requesting a refund, they asked for my name, email, and order number—information they already had. They also requested a reason for the return and a photo of the item. Now, I've learned that the product must be returned to another country, which would cost more than the original purchase. Lesson learned: check reviews before ordering from unknown sellers.
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