I ordered 1 pair of glasses which in hindsight was the biggest mistake ever. I check my email confirmation and it appeared I have seven pairs on the way. (@ $380 NZD). I made immediate contact and was told these could be returned for a full credit. Quite ironic how I ordered them from USA but the return address is to China which set me back another $35. Long story short it appears the glasses have being held by customs China since the beginning of September. I have made numerous attempts to get Novari Home to contact their supplier (most likely Temu) and reach out to China Post. Not a chance. So I am now over $400 out of pocket and with no glasses. These people are complete scammers so I would like this review shared far and wide. Please everyone do not get sucked in like I did because the chances of you ever seeing a refund are zero. I will be taking this matter further.
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