They are basically stupid! I go on five holidays a year with them and in protest at their refusal to do anything but swallow my August holiday house money I have retaliated by applying their own terms and conditions to every other booking and losing 10%.To be honest they’ll lose £4000 or so for the sake of £600. We can all play their games, just cancel if you can. They deserve to go under for the way they are behaving!
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NOVASOL is one of the largest providers of self catering holidays in Europe with 50,000 holiday properties.