Name: novasol.co.uk
Telephone: 000000000
Rating: 3.4

Gideon Guest

Severely let down by the service.

I will not be using this service again. The items shown in the images were not available at the location. The cookware was dirty and unfit for use, forcing me to buy my own. The company's response to my concerns was dismissive. I wish I could share the photos, but there's no option to do so. The health and safety standards are seriously lacking, especially with a gas stove that only had a lighter for ignition.

Date of experience: Dec 06, 2025

Cuthbert Rogers Guest

3 months ago

Returning to a familiar property

We were booking at a property we had visited previously, so we didn’t explore other options too much but found what we needed fairly quickly.

Date of experience: Nov 29, 2025

Anthony Coleman Guest

3 months ago

Excellent variety of accommodations

There is a great variety of accommodations available, and the website is user-friendly. Booking was straightforward, and communication has been good so far.

Date of experience: Nov 29, 2025

YUGIOH92 Guest

3 months ago

User-friendly booking system

The booking system is simple and easy to navigate.

Date of experience: Nov 28, 2025

cvtrem Guest

3 months ago

A solid website

A solid website overall. However, understanding details like the bed linen provided is not as clear as on some older platforms.

Date of experience: Nov 23, 2025

Giles Wright Guest

3 months ago

Effortless online booking

Booking online through the website was very straightforward. I have used this service multiple times before.

Date of experience: Nov 20, 2025

Sadie Guest

3 months ago

Never using this service again

I will not be returning to this service. The items shown in the pictures were not present at the location. The cookware was filthy and unusable, which led me to purchase my own. When I reached out to the company, they showed little concern. I wish I could share the photos, but there’s no option for that. The health and safety measures are a complete failure, especially with a gas stove that only had a lighter for ignition.

Date of experience: Nov 17, 2025

Itz_Andres_EZ Guest

3 months ago

Prompt and clear communication

I experienced quick and specific exchanges of correspondence, along with good offers.

Date of experience: Nov 16, 2025

Whitney Scott Guest

3 months ago

Helpful and efficient agent

The representative I spoke with was both courteous and efficient. Thank you!

Date of experience: Nov 11, 2025

Guy Cook Guest

3 months ago

User-friendly website experience

As someone not very tech-savvy, I found the site easy to navigate and managed my booking without any issues. We've used this service before, and it was always straightforward.