We were originally going to instruct Novello for a Level 3 Plus survey. We advised that we were still waiting for our mortgage offer. We had several calls and emails from the sales representative chasing us for our response after repeatedly advising them that we would get in touch once we received our offer. On the third or fourth contact, we asked them to remove our details from the contact list as their chasers were becoming very annoying, pushy and demanding. The sales rep confirmed our details were removed. I have now just received yet another call and another email from the same person asking for an update. This company has been spamming us and bothering us non-stop and has acted completely unprofessionally to the point that we would never instruct them for a survey. Please stop contacting us. Thank you.
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Novello Chartered Surveyors (incorporating Gold Crest) is the UK’s leading independent provider of home surveys, operating nationwide. As specialists focused solely on residential surveying, we set the standard others aspire to, combining expert RICS surveyors with clear reporting and modern technology. Trusted and recommended by thousands of property professionals, we deliver fast, detailed reports that help buyers make confident, informed decisions.See more
