Review Time
The report they did on our property was completely over the top. Prior to each section stating no issues in satisfactory condition, there was a number of alarmist statements of what could happen for a house this age. Even down to photographing 4 leaves on a ivy near a boundary as an issue, also stating a cement roof (recently installed) could have abestos. Sadly the alarmist way in which the report was written, despite references to state no significant issues and in expected condition, has lead to a loss of the sale. Even marking down no mains smoke alarm (despite battery ones in place with 10yr batteries) in a single story 4 room bungalow with 3 exit doors. Also referencing current building regulations to highlight deficiencies, despite the property being built in 1960 and with no requirement to comply with current regulations
The survey was arrange very quickly and I was provided verbal feedback once completed. The full report was with me within 48 hours and was very good.
Great communication throughout.
Highly recommended!
I found Novello whilst comparing the prices of other surveyors in my area.They were by far the best price and offered everything I required.I needed the survey completed as soon as possible and they managed to organise to attend the very next day after my booking.Daniel then got in touch with me prior to the survey to ask about my concerns and after completing the survey he called and gave me a quick but extensive debrief.I was then able to send off searches the next day as I knew what issues would be highlighted in the report.I wasn’t expecting the report until the following week however I received it the day after. I have shown this to family and friends who were amazed at how thorough and extensive the survey was.The survey allowed me to ask questions to my sellers and also helped advise my solicitor.Daniel was friendly, polite and helpful and defintiley went above and beyond to provide an extremely detailed survey.I will be recommending Novello to anyone who asks.
From the outset, they were incredibly responsive. I received a competitive quote very quickly, and once I instructed them to proceed, the survey was booked for the next working day. The efficiency was impressive and really helped keep my purchase moving forward.Ricardo carried out the survey and was fantastic throughout. He took the time to call me on the afternoon of the inspection to clearly talk through his initial findings, which was hugely reassuring as a first-time buyer. The full written report then followed just three working days later and was thorough, clear, and easy to understand.Overall, the entire process was smooth, efficient, and very professional. I would not hesitate to recommend Novello to anyone needing a survey.
Efficient and very thorough survey by Lee Hodgson, he made sure every area was covered and was very respectful of the property. He gave a detailed report which was easy to understand and made suggestions as to possible solutions to any issues.Would highly recommend
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Novello Chartered Surveyors (incorporating Gold Crest) is the UK’s leading independent provider of home surveys, operating nationwide. As specialists focused solely on residential surveying, we set the standard others aspire to, combining expert RICS surveyors with clear reporting and modern technology. Trusted and recommended by thousands of property professionals, we deliver fast, detailed reports that help buyers make confident, informed decisions.See more
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