From the outset, they were incredibly responsive. I received a competitive quote very quickly, and once I instructed them to proceed, the survey was booked for the next working day. The efficiency was impressive and really helped keep my purchase moving forward.Ricardo carried out the survey and was fantastic throughout. He took the time to call me on the afternoon of the inspection to clearly talk through his initial findings, which was hugely reassuring as a first-time buyer. The full written report then followed just three working days later and was thorough, clear, and easy to understand.Overall, the entire process was smooth, efficient, and very professional. I would not hesitate to recommend Novello to anyone needing a survey.
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Novello Chartered Surveyors (incorporating Gold Crest) is the UK’s leading independent provider of home surveys, operating nationwide. As specialists focused solely on residential surveying, we set the standard others aspire to, combining expert RICS surveyors with clear reporting and modern technology. Trusted and recommended by thousands of property professionals, we deliver fast, detailed reports that help buyers make confident, informed decisions.See more
