Overall it was easy to navigate the online process. I feel that you have to jump through so many hoops just to get insurance. Also I don't like the fact that you need your Bluetooth on at all times. I don't like that if you're an only driver that you need to share information on others you live with. If you've had insurance in the passed and present you shouldn't need to show that you've had it. There are many reasons why people's insurance lapse for a period of time.
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Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.