novo.us

4.1
4.1 Based on 119 reviews

Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers....

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Average Rating

4.1

/
5

119 Reviews

5 Star
66%
4 Star
12%
3 Star
2%
2 Star
2%
1 Star
18%

All Reviews

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Review Time

customer
Great customer service

Great customer service!!

5
Date of experience: Nov 01, 2025
Melissa
Just in general

Overall it was easy to navigate the online process. I feel that you have to jump through so many hoops just to get insurance. Also I don't like the fact that you need your Bluetooth on at all times. I don't like that if you're an only driver that you need to share information on others you live with. If you've had insurance in the passed and present you shouldn't need to show that you've had it. There are many reasons why people's insurance lapse for a period of time.

4
Date of experience: Oct 29, 2025
XAVIER R. MANN
Removal the Bluetooth and big brother…

Removal the Bluetooth and big brother watching 👀

1
Date of experience: Oct 17, 2025
Steven
Nova insurance is worth it

I just recently got a account with them. Their rates are almost unbelievable. They’re so reasonable for what you get highly recommend.

5
Date of experience: Oct 11, 2025
Audra
Novo came in way way less than all the…

Novo came in way way less than all the others.For me, that was very important.Because I am on social security disability and it's very hard to make a dollar path or a dollar stretch.So it took a lot of time to find the right insurance company.They came in the lowest, and they came in with the most coverage.I'm very excited to be covered by them.I'm very happy with the pricing and the customer service was top notch

5
Date of experience: Oct 02, 2025
Herbert Wolfe
I needed a good insurance but cheaper…

I needed a good insurance but cheaper from what I was paying

5
Date of experience: Oct 02, 2025
Keyah K Henry
Fast and friendly set up

5
Date of experience: Sep 28, 2025
Louis
Very friendly

Very friendly, helpful, and knowledge

4
Date of experience: Sep 26, 2025
Noel
Fast transaction

4
Date of experience: Sep 24, 2025
Emmy
Dishonest and a little scammy

After paying the $80 I was quoted, they tried to raise the price to over $200 because of a lapse in insurance. I called another company and was quoted significantly lower than Novo for the same policy. The whole process was so dishonest and sneaky but I guess that’s expected from an insurance company. I say pass and find something else. Or let them scam you if you want.

1
Date of experience: Sep 23, 2025

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Business Details

  • Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.

  • email support@novo.us
  • call 8668627757
  • language https://novo.us

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