I bought three pairs of shoes during a sale and wanted to exchange for a different size. Staff blocked my exchange, claiming they were out of stock, despite them being listed online. To avoid missing out, I repurchased at a higher price, only to receive the sizes I initially wanted. Now, they refuse to refund my original order. The service was misleading and shockingly poor.
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The NOVO brand includes all the shoes and accessories a girl needs no matter what the occasion. From stylish flats to the highest of heels, from wedges to the latest on trend casual styles NOVO provides them for all, and of course there’s the perfect little clutch or accessory to match. NOVO is a proudly Melbourne, Australia based fashion brand with aspirations to be show cased all over the world.See more