I ordered via their online store... unfortunately not everything I ordered arrived...
The representative initially told me they maybe another package coming and to call Australia Post... after that they said everything was sent would investigate with Australia Post... finally they told me there's nothing they can do and to call Australia Post if I wanted to investigate since the packages may have been tampered with it definitely didn't look that way and the packages were full to brim....
I feel ripped off. There's no contact number for the online store and their responses are terribly slow
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The NOVO brand includes all the shoes and accessories a girl needs no matter what the occasion. From stylish flats to the highest of heels, from wedges to the latest on trend casual styles NOVO provides them for all, and of course there’s the perfect little clutch or accessory to match. NOVO is a proudly Melbourne, Australia based fashion brand with aspirations to be show cased all over the world.See more
