I booked a family room for four at a hotel in Phuket, only to find there were only three beds. We had to pay for an additional bed to accommodate everyone. While it was mentioned in the fine print, I believe it’s misleading. The staff seemed unfazed by the oversight, which was disappointing for a 4-star establishment. I would suggest looking for other hotels that understand the basic concept of a family room.
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Chez Novotel, nous pensons que c’est important de laisser de l’espace pour le “slow living”. Nos hôtels invitent les voyageurs d’affaires à prendre un moment et à se reposer, et encouragent les familles à profiter de moments mémorables ensemble.
Qu’ils aient parcouru des milliers de kilomètres ou qu’ils soient nos voisins, nos clients trouvent dans les destinations Novotel une occasion de se reconnecter à leurs proches, leurs amis, leurs collègues et eux-mêmes, tout en prenant le temps de se détendre.See more
