Once again, there is a lack of communication with travelers. Trains that are supposed to operate often do not; the cleanliness is poor; fare evaders go unpunished; crowded trains leave passengers feeling cramped; and the refund for delays seems like a scam. Now there's even talk of a ticket price increase. The situation feels monopolistic, and it would be better if other companies could operate trains.
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Dienstverlening voor iedereen die met de trein reist.