I am utterly appalled by the service experience at the N. Bell Cedar Park store! Took my truck in for tires 3/30/19, it ran out of gas as they were pulling it into the bay, and everyone just WENT BACK TO WORK without approaching me to notify me what had occurred. 10 minutes went by and still nothing. It took ME approaching THEM to ask what was going on and I was basically told I was out of luck and could walk to the gas station or call AAA. I get it, you don't have gas at NTB, but don't say "Oh well," go back to work and dismiss your customer! How do you call that "customer service!" My family have been customers of NTB for 15 years and I assure you that we will NEVER go back.
Claim your business profile now and gain access to all features and respond to customer reviews.
