Purchased a new build where this had been fitted by the builder to be green. ventilation unit has gone wrong just after 5 years and just out of warranty. Spoke to the firm they said that item needs to be replaced as they are not supplying new parts. also said that the fans were know to be faulty and can't be replaced. Not very green to be junked just after 5 yrs. Firms such as this trade on thei green credentials but it's all fake. My old boiler was 20 years old in old place and still got parts and serviceable. asked them for a call out to see and the recommendation was a firm that wants £400 just to see it.
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