Do not rent - This car company only rents damaged cast-offs from other rental agencies that were deemed too old and wrecked for them to rent.
NU is english slang for "pale imitation of the orginal" and I can not wonder which came first? This company..or the slang term. Because it is quite befitting.
We were first given a beat up, smoke smelling chevy malibu, with 59k and a damaged banged in and poorly hammered out back passenger-side quarter panel. I refused this car and asked for one that was not damaged. I was told they did not have such a car in their fleet (he had told me previously they had >1000 cars).
Our next attempt wad a Nissan Rogue with 53k and smelled again of smoke and had a large missing trim piece off the back passenger door. Since we were told it was the best they had, and yes it was damaged, but we just had to take time out of our vacation to document all the damage. Which we did.
Be sure to take good photos both out and upon return to protect yourself.
The acidity the sales staff exhibits is a result of their having to upsell insurance that would have added 60% to the overall cost for things as basic as road side service. Thus this would eliminate their competitive advantage completely and be unfounded as they rent clearly sub-standard cars.
We will never again rent from NU. Any agency that only offers non-refundable contracts has to do so for a reason. Read the reviews, look at posted pictures and videos. Benefit from our error and avoid this company and the rent-a-junker fleet at all cost to the sanity of your trip.
NU = Never Use
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NÜ Car Rental offers discount rental cars in over 29 countries including Europe, Central and South America, The Caribbean, Australia and New Zealand. NÜ Car Hire has the great rates, exclusive discounts and cheap deals