I ordered a case for my phone on 21 November, but unfortunately, the initial shipment never arrived. The support team sent a second shipment, but the case didn’t fit my phone at all, even though it was supposed to be for the correct model. A third shipment was dispatched on 4 December as a replacement, but it has been stuck in transit across Europe — moving from Sweden to Germany and now Italy — with no delivery in sight for Denmark. After more than 14 days and several unsuccessful attempts to receive a functional product, the support team has declined to refund my money or provide any compensation. This entire experience has been incredibly time-consuming and frustrating, marked by poor logistics and unhelpful customer service.
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NUDIENT is a fashion tech brand creating products designed from the core. Established in Stockholm in 2016, our products are worn by people all over the world from London to Tokyo. NUDIENT wants to be a meaningful brand and the top-of-mind fashion tech brand that Gen-Z want to be associated with.
