We contacted them the morning of our travel and only after this did we get told that the accommodation we booked was not available to us. They offered an alternative space which was tiny compared to what we booked. They offered a 15% refund which was completely unacceptable. We were travelling with a small child and to be told less than 1 hour before we departed the airport that our accommodation was not available and only after we initiated the contact is absolutely shocking. I would not recommend this company nor would I ever use them again.
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