for Charlotte business:#1 Garage Door LLC was dispatched through my home warranty service to replace a worn garage door opener belt. From the start, their behavior was unprofessional and seemed more focused on upselling unnecessary repairs than addressing the actual issue.They refused to replace the opener belt unless I first agreed to replace my rollers — an unrelated and unnecessary step. When I declined their overpriced recommendations (which were nearly three times what others quoted), they falsely reported to my home warranty company that I refused service, and my claim was abruptly cancelled.The technician was rude, dismissive, and clearly uninterested in helping once I declined the upsell. It felt like a setup to either overcharge or cancel the job altogether.This company is not trustworthy. If you're looking for honest and professional service, stay far away from #1 Garage Door LLC. They are not there to help — they are there to take advantage.
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#1 Garage Door repair OPTIONS!
Easy, fast, no pressure, reliable, and safe garage door repair!
🔴 Red – Urgent repairs (huge 4yr door-parts, 1yr electronics warranty.)
🟡 Yellow – Worn parts (+2 yr warranty & 10% off)
🟢 Green – Upgrades (+2 yr warranty & 10% off)
Combine for up to a 5-8yr warranty & 20% off entire repair!
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