numoya.com

4.2
4.2 Based on 140 reviews

...

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Kathy Farley
I received a very damaged product. See photos. The piece of metal that is supposed to cover the on/o

I received a very damaged product. See photos. The piece of metal that is supposed to cover the on/off switch as well as I pink button was not secured on the product, exposing the electrical components of the brush. I notified the company & received a very slow response (I’m sure this is purposeful given their 30 day return policy) communicating that I would be responsible for shipping the damaged defective product back to them in Asia. I am required as well to send it via traceable means. I paid $79.00 for a defective brush & now have to pay to return it to Asia because it benefits the company. I was given3 ridiculous options to keep the product (30% refund & suggested I give the defective brush to a family member or friend!) I DO NOT RECOMMEND THIS PRODUCT & COMPANY!

1
Date of experience: Feb 08, 2026

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