I guess Nunababy is friendly anout replacing missing parts but when an entire package becomes missing, they turn a blind eye. I have never had an experience where it became my fault for missing packages. The person (Michelle) I was chatting with did not seem to care about my concern and kept trying to redirect the fault on fedex or kept telling me that they did not have insurance (like this is a good thing?). Then she just left the chat without saying I would be transferred or anything and sent me off to someone else. In the end, my $1700 package went missing and Nunababy refuses to take responsibility. Considering that they are expensive, I would suggest you to purchase their products in store or through a different merchant because Nunababy for some reason does not require signatures for packages or has insurance. Ridiculous.
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Family is where our story begins.How do we give baby a spot at the table? Answering that led us to design our first ever product—the ZAAZ™ high chair—launched in 2007. We’re a global brand with roots in Amsterdam. The practical side of family life is a constant source of inspiration to us. Raising little ones is immensely rewarding and demanding, often at the same time. And it isn’t all about the children either. Our own adventures in parenthood have shown us that practical and beautiful is the perfect balance when it comes to gear. There’s nothing we appreciate more than clever design—thoughtful solutions—that bring us a sense of joy. Designed around your life.See more
