I purchased a nuna mixx next March of 2021. I sent them emails in 2022 2023 that my stroller was damaged. I never gotten an answer back till today. Just to tell me my warranty was not covered any more. What a lack of costumer service. They didn’t even try to help me. Known that I did email multiple times. Their answer was that they did reply back to my emails and to purchase a 350$ new base. It’s not like I waited till today to report the issue. They knew there was an issue because they saw the old emails. While waiting for an answer I even had to purchase a new stroller (Uppababy). I would never recommend Nuna any more to my friends and family. They lost a customer. I purchased multiple items from them. Don’t waste your money. You’re better off with Uppababy better quality and helpful customer service support.
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UK CUSTOMER REVIEWS ONLY. For Global support contact: info.usa@nunababy.com
Family is where our story begins.How do we give baby a spot at the table? Answering that led us to design our first ever product—the ZAAZ™ high chair—launched in 2007. We’re a global brand with roots in Amsterdam. The practical side of family life is a constant source of inspiration to us. Raising little ones is immensely rewarding and demanding, often at the same time. And it isn’t all about the children either. Our own adventures in parenthood have shown us that practical and beautiful is the perfect balance when it comes to gear. There’s nothing we appreciate more than clever design—thoughtful solutions—that bring us a sense of joy. Designed around your life.See more
