I purchase the Nuna Demi grow stroller in 2020 at the start of the pandemic so I was never able to go to store and see how it worked or looked in person. Once I started to use it I started having trouble opening and closing the stroller typically when the wheels are turned inward. For a 900 dollar stroller this should not happen. I spoke with several people from Nuna baby customer service and a manager and they told me that this is how it is intended to work and that there is nothing wrong with the stroller. Despite sending pictures and videos and the stroller being under warranty I was dismissed and told this is how the stroller was designed. Terrible service and horrible resolution. Will never buy there products again.
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Family is where our story begins.How do we give baby a spot at the table? Answering that led us to design our first ever product—the ZAAZ™ high chair—launched in 2007. We’re a global brand with roots in Amsterdam. The practical side of family life is a constant source of inspiration to us. Raising little ones is immensely rewarding and demanding, often at the same time. And it isn’t all about the children either. Our own adventures in parenthood have shown us that practical and beautiful is the perfect balance when it comes to gear. There’s nothing we appreciate more than clever design—thoughtful solutions—that bring us a sense of joy. Designed around your life.See more
