I am incredibly disappointed with the brand. Against my better judgment, I chose their product, and it turned out to be a huge mistake! I should have stuck with my reliable choice, especially considering the customer service. I bought the product in 2023, and shortly after, there was a recall requiring new fabric. However, the company refused to replace it with an exact match, even though I paid extra for it. Fast forward, my child was getting into the car seat, and the foam on the headrest completely broke off. The brand claims this is just normal wear and tear, but how is that safe or acceptable? Now, I find myself needing to buy a new, overpriced car seat. This company clearly does not value its customers or the safety of children. Don't be fooled by their appealing designs; a much cheaper option would have performed better. P.S. If the brand ever reads this, they should check online for the numerous complaints from frustrated customers. Many are extremely unhappy with the service!
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Family is where our story begins.How do we give baby a spot at the table? Answering that led us to design our first ever product—the ZAAZ™ high chair—launched in 2007. We’re a global brand with roots in Amsterdam. The practical side of family life is a constant source of inspiration to us. Raising little ones is immensely rewarding and demanding, often at the same time. And it isn’t all about the children either. Our own adventures in parenthood have shown us that practical and beautiful is the perfect balance when it comes to gear. There’s nothing we appreciate more than clever design—thoughtful solutions—that bring us a sense of joy. Designed around your life.See more
