Horrible company to deal with. They sent me the wrong sauna and I have been asking for weeks to get the one I ordered. They barely respond, with no action and now I am even dealing with AI bots that pose as people. I tried to return the kit (still haven't got everything and have the wrong one) but they charge a 20% restocking fee. Please avoid them like the plague. I was sold by some honest YouTube reviews but I wish I went with my gut about the horrible customer service. They're super pushy and friendly when it's time to sell but once it's time to deliver or respond they're horrible. I do not want any of their products in my home and I want my money back. I have wasted so much time and energy on this and am still in a loss. I will file a Visa chargeback as soon as it's eligible and hopefully be done with them forever. I hope they go out of business and stop scamming people, that's what they are SCAMMERS!!!
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