Terrible company. my first sauna lasted way below its expected acceptable use period. They sent me another after a below average customer service exchange. This one came with a uk plug and after turning it on for the first time it overheated, destroyed my adapter and then continued to overheat and get dangerously hot the second time I tried it. An electrical fire waiting to happen. I contacted them again and they have been leading me for for the last 6-7 weeks telling me that a replacement has been sent and to just ‘give it till the end of the week’. No tracking link provided as requested and just lie after lie! This company is absolute trash and epitomises a low quality, money grabbing business that’s in it for the short term and will end up bankrupt with their tails between there legs and owing money to hundreds, if not thousands of customers who trusted them to improve their health. I have never left a review for a company before but you deserve every word of this angry review! If anybody reads this, DO NOT BUY FROM THESE SNAKES!
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