nurecover.com

3
3 Based on 1.8K reviews

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Pete A.
A huge waste of money - go get a sauna membership somewhere

A huge waste of money. The water heating element broke 3 times, and they refused to let me return the product and just kept sending replacement heating elements. The heating elements were all from different manufacturers direct from China, so this brand does not have quality control in place. The tent also leaks at the zippered seams - I had to put a tarp under the unit to help control the moisture which was destroying my floors. One of the worst customer service teams I had ever dealt with in all my years in customer facing roles. Do yourself a favor and get a membership for a sauna near you

1
Date of experience: Nov 08, 2024

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