nurecover.com

3
3 Based on 1.8K reviews

...

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Joao Eduardo Signorelli
Customer service is awful

Customer service is awful. I wrote an email seconds after I placed my order, apple pay had filled in the wrong shipping address (but of course the right billing address, same address). No answer for 2 days. I decide to try to call, no number to be found. Tried the chat, they take days to answer. Five days later, i get an email confirming shipment. 3 minutes later on the clock, they answer my text chat saying they can’t change it because it already shipped. And of course the engine came defective, so it’s just 300 dollars down the drain at this point. Don’t buy. Also the build is very cheap.

1
Date of experience: Sep 14, 2025

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