I needed to return a sauna heater that was unopened. The company simply picks and chooses which support emails to answer based off of what I’m assuming is complexity. There is no human to contact for returns.After finally getting a response and a return address, for which there was a restocking fee, I sent it off. Well, it was accepted and I can’t get my refund! The company will NOT answer my inquiries.This is simply a fraudulent company with a massive hole in their customer service game, seemingly by choice. STAY AWAY!
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