After I ordered I was super excited. Started watching videos and quickly found out the sauna doesn’t get as hot as advertised. So I quickly tried to cancel my order as I want to go a different direction and get a sauna that actually gets as hot as advertised. I emailed to cancel my order before I received any shipping info. I went days without a replay. Then finally my order is shipped days after I asked for it to be cancelled. Then they want me to pay for shipping to ship it back. Shipping to send it back is as much as I paid for the sauna. So I’m stuck with a garbage false advertised sauna that I didn’t even open. I opened the accessories package with the heart rate monitor and it is cheap Chinese trash. Very displease company won’t make it right and take this back. I can’t even sell it on fb marketplace because I’m not the only one that had been scammed. I can find the same sauna for 50 dollars on market place bc it’s trash and a lot of people are selling them in my area for a huge loss. Cheap Chinese false advertised sauna and customer service doesn’t care to help. Do your research better then I did. Don’t waste your time with this company. It’s a scam
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