nurecover.com

3
3 Based on 1.8K reviews

...

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Zaniix
I would give zero stars if I could

I would give zero stars if I could. After receiving the sauna, it clearly was not the size advertised (size is MUCH smaller). I contacted the company and they made excuses about how the info on the internet isn’t wrong (example: they advertise that it fits two people. It does not. The company replied that it can fit two IF you both stand up.). After expressing my dissatisfaction and requesting the refund (within the window), I had to fight with them over the restocking fee (not my fault the product is not as advertised). I had to pay the return out of pocket ($89) and It’s now been 3 weeks since the product was returned (confirmed via tracking) and I still have not received my refund. I would not recommend this product or this company!!!

1
Date of experience: Jul 08, 2025

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