Upon opening the boxes and setting up sauna I found that it was a used / returned open box type of shipment and was not brand new as I had hoped to expect. The reason being is that when I scan the QR at the back of the manual for the full instructional manual it says…. “Your Account has been deleted.Please contact our support team.”I’ve on had the sauna and pod under 2 weeks and have used 2-3 times each.Aside from it being used it’s been okay to good. I’ll give it some more time to take in the full effectiveness of using both wellness items.
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