Long wait times for customer service. Still waiting to hear back from finance dept.Quality isn't as expected based on price.PVC pipe that holds tent warped from the heater that wasn't even near it. The quality isn't made to withstand the heater. The tent arrived with a 4 inch hole in the seam. Replacment tent took 3 weeks to deliver. The cord of the heater doesnt go throug the steamer hole so leaving the zipper compromised cause it has to be left opened. Overall, I had a terrible experience with this product. Will not recommend. Also your return policy has sneaky wording. 100% return if not happy. However, cant be used. So how are we supposed to know if we are satisfied with product if not opened? Makes no sense. Better transparency on return policy would be helpful to not aggravate customers.
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