Update: Their team contacted me to make things right and while I declined their offer for a replacement since I purchased another steamer, they did make a separate good faith offer and were apologetic. We love the sauna and I do appreciate their effort to make things right. The steamer broke in a couple of months. Completely rusted and faulted out the wires. Very cheaply made. When I called and emailed the company, they stated they couldn’t find my order and were no help. Completely unacceptable but no one would help me.
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